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Identify & fix where you’re losing potential

customers.

Let us pinpoint the exact moments where your potential customers drop off – then give you a clear, actionable plan to fix them.

Immediate, actionable insights.

Delivered within 2 business days.

100% Free. No credit card reqd.

Confused customers
do not buy.

A disconnected customer journey ensures your business has all of the following:

Wasted Marketing Dollars

Mismatched messaging across touchpoints directly impacting decision-making and purchase behavior – resulting in lower ROI.

 

 

High Customer Acquisition Costs (CAC)

Increased expense to acquire new customers due to ineffective communications.

Low Conversion Rates

Despite driving traffic to your business, potential customers drop-off due to a lack of cohesive messaging.

Start Your Journey

Get a Fresh Perspective on Your Funnel & Conversions.

Most businesses don’t realize that small friction points can quietly drain their revenue. Maybe it’s an unclear checkout. Maybe it’s a clumsy email flow. Whatever it is, we’ll find it—and fix it.

How it works

https://squarecx.com
Our Process

How We Turn Clicks
into Customers.

We’ll help you find & fix the moments where they’re losing customers—so that every click, visit, and email moves your business forward.

or book a chat so we can understand your funnel setup.

Ads, pages, emails, packaging, and MUCH more – like a customer would – documenting every friction point.

We’ll propose quick-win solutions. If you want us to handle the fixes, we can do that, too.

Watch your conversions climb, while you focus on growing your business.

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Industries

We Serve

Prof. Services / Retail

DTC & E-Commerce

SaaS & Digital Products

Consumer Technology

We’ve delivered for

Start here.

$0/mo (limited time)

Funnel Revamp
  • 1 Section Reviewed Free
  • Basic Fix Suggestions
  • 
48-Hour Turnaround
  • Upgrade/Cancel Anytime
  • No Credit Card Needed
Get 3 Months Free

$1,897/one-time

Essentials
  • Full Funnel Audit
  • Custom Fix Recommendations
  • Delivered Within 2-Weeks
  • 
One-Time Payment
  • No Long-Term Contracts
Try Essentials Free

$479/mo

Growth
  • Regular Funnel Reviews
  • A/B Testing Elements
  • 1:1 Monthly Strategy Calls
  • Priority Support
  • Cancel Anytime
Try Growth Free

Or, start simple…

Frequently asked questions from our community.

Discover how each stage of the funnel fuels growth and maximizes conversions. From capturing attention to nurturing leads, leveraging the power of each step ensures a seamless and effective customer journey.

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According to research by McKinsey, businesses that prioritize the full journey of their customers have the potential to increase customer satisfaction by 20%, customer service cost reduction by 15% and revenue growth up to 20%. This is because focusing on the full journey helps in creating a coherent and engaging story for your customers to experience, potentially increasing their loyalty and overall satisfaction.

It’s about perfecting every touchpoint and ensuring that they connect beautifully to tell a compelling brand story. From the first ad your customer sees, to how your website welcomes them, to the email they receive after purchase, each interaction will be designed to build trust, add value, and create a sense of belongingness. The exceptional experience implies that we’re going beyond just satisfying customers—we aim to amaze them.

Consider this — Research indicates that increasing customer retention rates by 5% increases profits by 25% to 95%. A seamlessly designed 11-star customer journey experience will not just help acquire new customers but also retain existing ones thereby increasing your overall return on investment in marketing.

The difference lies in ‘connection’. Most business use discrete marketing techniques like blogs, SEO, website optimization, and advertisements without thinking about how these are connected and the impression they leave on the customers. With my approach, you’ll be able to present a coherent and compelling experience to your customers from start to finish, which can amplify the returns you get from your marketing efforts.

With accumulating expertise in areas like creative design, marketing, growth hacking, copywriting and customer experience design, I can ensure a holistic approach to building your customer journey. This ensures that all your marketing initiatives are connected and more likely to hit the right note with clients.

Higher marketing ROI means more returns for every dollar spent on marketing initiatives. It could present in many forms including higher web traffic, more leads, increased customer conversions, and most importantly, improved customer loyalty and repeat business. All these lead to higher profits for your business.

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    Identify Leaks on Website

    Reduce Dropoffs

    Improve Conversions